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Find the gap before choosing the service.

This is a conversation guide, not a scored audit. Use it to notice where ownership or continuity is missing and whether care is the right next step.

Request a care conversation

Each mark becomes one item on your next-step list.

Turn recurring uncertainty into a next-step list.

Select only what is true today. This stays in your browser, asks for no tenant data, and produces guidance—not a score or audit result.

Which gaps keep returning?

Nothing is sent anywhere. The list is generated in your browser for your own next conversation.

Check the operating reality you have today.

Use these prompts to identify where responsibility is clear and where a recurring service may help.

  • Ownership

    Can someone name who decides how the tenant should operate—not only who has admin access?

  • Continuity

    When an issue returns, can the team find the prior decision and understand why it was made?

  • Housekeeping

    Is there a recurring place for license, guest, group, and shared-resource upkeep?

  • Boundaries

    Can leaders distinguish care work from tickets, a security review, and a defined project?

Two honest readings.

  • Care may fit

    The tenant works, but admin responsibility is fragmented, routine upkeep has no cadence, and recurring questions keep losing their context.

  • Look elsewhere first

    User tickets dominate, a formal security posture is the immediate question, or the work has a defined project finish line.

Different needs deserve different service shapes.

M365 Desk and Secure M365 are related services under common ownership with M365 Care.