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Find the gap before choosing the service.

This is a conversation guide, not a scored audit. Use it to notice where operational ownership or continuity is missing and whether this is the right next step.

Build a tenant brief

Each mark becomes one item on your next-step list.

Turn recurring operational uncertainty into a next-step list.

Select only what is true today. This stays in your browser, asks for no infrastructure data, and produces guidance-not a score or audit result.

Which gaps keep returning?

Nothing is sent anywhere. The list is generated in your browser for your own next conversation.

Check where things actually stand today.

Use these prompts to identify where responsibility is clear and where a recurring service may help.

  • Ownership

    Can someone name who decides how the tenant should operate-not only who has admin access?

  • Continuity

    When an issue returns, can the team find the prior decision and understand why it was made?

  • Housekeeping

    Is there a recurring place for license, guest, group, and shared-resource upkeep?

  • Boundaries

    Can leaders distinguish recurring admin work from tickets, a security review, and a defined project?

Two honest readings.

  • This may fit

    The tenant works, but admin responsibility is fragmented, routine upkeep has no cadence, and recurring questions keep losing their context.

  • Look elsewhere first

    User tickets dominate, a formal security posture is the immediate question, or the work has a defined project finish line.

Different needs call for different services.

M365 Desk and Secure M365 are related services under common ownership with M365 Care.