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Plans and pricing

Core IT management-or broader infrastructure coverage.

Both plans put someone in charge of recurring IT operations. Essential covers core infrastructure and user management; Plus adds broader cloud services and continuity oversight.

Build a tenant brief

CAD · per user · per month

Plus is simply the wider block-by design.

The difference is visible before you choose.

Exact fit and monthly scope are confirmed before agreement. Published prices are starting plan rates, not a promise that every tenant is the same.

Essential

Core tenant administration

$39CAD per user / month

Best fit: a growing team that needs dependable recurring administration around people, access and licences.

Monthly work in view

  • New hire, role-change and departure follow-up
  • Access, guest and licence hygiene
  • Core ownership exceptions
  • Prioritized routine task list

What you receive

  • Completed routine upkeep
  • Open decisions with a named owner on your side
  • Monthly summary
Check Essential fit

Plus

Broader tenant administration

$49CAD per user / month

Best fit: a tenant with more Teams, sites, shared mailboxes, stakeholders or operational change to coordinate.

Monthly work in view

  • Everything in Essential
  • Shared-work ownership across Teams, groups, sites and mailboxes
  • Broader backlog and change follow-up
  • Priority response and scheduling

What you receive

  • A wider monthly summary covering more of the tenant
  • More connected ownership follow-up
  • Clear project, desk and review routing
Check Plus fit

Choose Plus when

There's more than people and licences to manage.

  • You have many active Teams, sites or shared mailboxes whose ownership changes as projects and teams shift.
  • Several people on your team need open tenant decisions kept visible and coordinated.
  • Microsoft 365 changes and adoption questions regularly create follow-up outside basic account administration.

In neither plan by default

This is not a hidden everything-bundle.

High-volume help desk

User incidents, urgent break/fix and a sustained request queue need a service built for tickets.

See how the handoff works ↗

Formal security review

Deep posture assessment, independent assurance or formal hardening needs its own defined review.

Unwritten response promise

No public SLA or response time is claimed. Any service expectations must be written into the engagement scope.

Compare the service boundaries

Before agreement

Four points should become explicit.

  • ScopeTenant scope. Which parts of Microsoft 365 are covered by the recurring work.
  • Decision ownerBusiness decision owner. Who on your side can answer decisions we can't make for you.
  • AccessAccess model. How access will be granted, limited, reviewed and removed.
  • BoundaryWork boundary. How tickets, security review and project work will be identified and routed.
Read pricing, scope, and service-boundary questions

A practical first step

Send us the recurring IT work that keeps falling through the cracks.

contact@m365care.com

Email M365 Care directly to discuss your IT infrastructure needs, scope, or fit.

M365 Care
Managed IT support for growing teams - from infrastructure to security to cloud administration.

M365 Care is an independent IT provider. Microsoft and Microsoft 365 are trademarks of Microsoft Corporation.